Connect with your customers the right way
with HubSpot’s Service Hub
Connect with and really understand your customers with HubSpot’s Service Hub . With higher expectations it’s no surprise that keeping them happy is a lot harder than it used to be.
HubSpot’s Service Hub provides you with the tools to really get to know your customers and connect with them. It can help you eliminate some of the challenges you may face, but to do that it needs to be set up correctly.
Connect with your customers the right way with HubSpot’s Service Hub
Connect with and really understand your customers with HubSpot’s Service Hub . With higher expectations it’s no surprise that keeping them happy is a lot harder than it used to be.
HubSpot’s Service Hub provides you with the tools to really get to know your customers and connect with them. It can help you eliminate some of the challenges you may face, but to do that it needs to be set up correctly.
Hubspot Service Hub
Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.
Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.
Hubspot Service Hub
Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.
Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.
Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.
What should you consider in the strategy?
The current challenges and barriers
Team goals
How your team operates
How the other areas of your business interact with the service team
The common FAQs, challenges and queries your customers ask
Ready to really get to know your customers?
If you want to really get to know your customers and meet all their expectations, increase retention rates and help them find exactly what they are looking for, take a look at our pricing guide.
What should be included in the set up?
Set up a ticketing system
Set up the conversation inbox
Knowledge base set up
Set up internal triggers - tickets routed to relevant teams/ individuals.
Upload sales documents to use out of HubSpot.
Set up relevant workflows
Dashboards set up
Categorisations of tickets
Playbooks setup
Surveys set up
Team email set up
Live Chat set up
Setup social streams
We’ve seen our online flower orders double every year for the last 3 years since working with StartaDesign. Through Growth Web Design and an effective inbound marketing strategy, they enabled our business to be profitable
James Hunt
We now have an effective marketing strategy and an increase in higher quality leads from effective email marketing campaigns. This has enabled our Sales team to work more efficiently and focus on other tasks.
