Connect with your customers the right way
with HubSpot’s Service Hub

Connect with and really understand your customers with HubSpot’s Service Hub . With higher expectations it’s no surprise that keeping them happy is a lot harder than it used to be.

HubSpot’s Service Hub provides you with the tools to really get to know your customers and connect with them. It can help you eliminate some of the challenges you may face, but to do that it needs to be set up correctly.

Connect with your customers the right way with HubSpot’s Service Hub

Connect with and really understand your customers with HubSpot’s Service Hub . With higher expectations it’s no surprise that keeping them happy is a lot harder than it used to be.

HubSpot’s Service Hub provides you with the tools to really get to know your customers and connect with them. It can help you eliminate some of the challenges you may face, but to do that it needs to be set up correctly.

This is how we help clients use

Hubspot Service Hub

Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.

Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.

This is how we help clients use

Hubspot Service Hub

Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.

Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.

A Customer Orientated Approach

Don't get bogged down with Hubspot service Hub. It can be challenging to setup but we've done it many times so can help smooth out the process.

What should you consider in the strategy?

The current challenges and barriers

Team goals

How your team operates

How the other areas of your business interact with the service team

The common FAQs, challenges and queries your customers ask

Ready to really get to know your customers?

If you want to really get to know your customers and meet all their expectations, increase retention rates and help them find exactly what they are looking for, take a look at our pricing guide.

What should be included in the set up?

Set up a ticketing system

Set up the conversation inbox

Knowledge base set up

Set up internal triggers - tickets routed to relevant teams/ individuals.

Upload sales documents to use out of HubSpot.

Set up relevant workflows

Dashboards set up

Categorisations of tickets

Playbooks setup

Surveys set up

Team email set up

Live Chat set up

Setup social streams

A few words from our happy “Smiley” Clients